Wokey Terms of Service
These Terms govern your access to and use of Wokey as a consumer, provider, referrer, administrator, or other authorized user. By accessing or using Wokey, you agree to these Terms and any service-specific policies we publish from time to time.
1. Service Scope
Wokey is a unified API platform for accessing multiple model providers. For consumers, we provide platform API keys, routing, billing, settlement, referral, and console features. For providers, we provide credential custody, connection testing, model activation, earnings tracking, and payout workflows. Consumers receive Wokey platform keys and do not receive providers’ raw upstream credentials. Providers authorize us to use upstream capacity on their behalf; Wokey is not a marketplace for freely transferring raw accounts or API keys. Models, pricing, routing logic, limits, and payment or payout features may change, be rate-limited, be offered in preview, or be discontinued. Underlying image-generation AI model disclosure: Image Studio currently uses GPT Image 2.5, Jimeng Image 4.0 (Seedream), and Grok Image 2; users can view and choose the specific model in the selector at the top of Studio. If you use Wokey under a separate order form, addendum, or service-specific notice, that document controls to the extent of any conflict.
2. Eligibility and Accounts
You must be legally capable of entering into a binding agreement and must provide accurate, complete, and current registration information. You are responsible for safeguarding your account, email inbox, password, JWTs, platform API keys, admin tokens, and other access credentials. You should complete email verification and keep your timezone, language, and other information up to date. You may not lend, sell, rent, or share your account or platform access credentials without our written approval. If you detect credential compromise, abnormal billing, unauthorized calls, or exposure of admin access, you must notify us promptly.
3. Consumer API Key Rules
Consumer API keys may only be used with applications, services, agents, test environments, or internal systems that you are authorized to control. You are responsible for key rotation, access control, and least-privilege handling. The raw API key is returned only once at creation; after that, we retain only a hash, a masked prefix, and usage metadata. You may not embed platform API keys in public clients, frontend source, browser extension packages, or other locations where third parties can easily extract them. If you need to stop use, you should promptly pause or revoke the relevant key and remain responsible for activity that occurred before revocation took effect.
4. Provider Credentials and Authorization
If you submit upstream model credentials, base URLs, budgets, or model configurations as a provider, you authorize us to process that information for connection testing, routing, upstream invocation, settlement, risk controls, and related operations. You represent and warrant that you are authorized to let Wokey use the relevant upstream resources and that doing so does not violate your upstream agreements, applicable law, or any third-party rights. We may test provider credentials, log test results, pause them, quarantine them, rate-limit them, cool them down, revoke them, or stop routing traffic to them. You may not submit stolen credentials, credentials of unclear origin, credentials obtained by circumventing technical limits, or credentials that you are not entitled to entrust to the platform. Wokey encrypts provider credentials at rest and limits access to them, but that does not replace your own responsibilities for upstream account management, compliance, taxes, or vendor relationships.
5. Fees, Balances, Referrals, and Payouts
Wokey’s prices, platform fees, revenue splits, top-up or payout thresholds, supported payment methods, and supported blockchain networks may change based on product strategy, upstream costs, compliance, and risk operations. Consumers are generally charged based on actual token usage, the then-published platform price, or the settlement strategy applicable to the request. For a request the client disconnects after generation has started, we reserve the right to charge for the tokens already processed upstream: the processed input and the output already sent. Platform balances, provider payables, and referral balances are not bank deposits, e-money, or insured custodial funds. Once an on-chain payment, refund, or payout is broadcast, it may be irreversible; you are responsible for confirming wallet addresses, networks, and asset types. We may delay, reject, reverse, or correct certain balance movements due to fraud, anomalies, chargebacks, upstream disputes, compliance reviews, minimum payout thresholds, or technical failures. Gift cards and direct top-ups: holders of provider payables or referral balances (issuers) may use their withdrawable balance to create gift cards (each carrying a redemption code) or to top up another Wokey account’s API balance directly. An account whose every credit came from on-chain top-ups (or its own earnings and commission transfers) may also create gift cards, but not direct top-ups, from its API credit. Gift cards and direct top-ups convert only into API credit, which, like other API credit, cannot be withdrawn or redeemed for cash; gift cards cannot be converted back into a withdrawable balance or on-chain assets. Once an account receives API credit any other way (including Alipay or card top-ups, credits added by Wokey, transfers from other users, gift cards issued by others, or direct top-ups), it can no longer create gift cards from API credit; gift cards already created are unaffected. Gift cards may be transferred or given away and can be redeemed by whoever holds the code. Losses from a leaked code, a code redeemed first by someone else, or a gift card voided by its issuer are borne by the holder. Wokey is not a party to any transaction between an issuer and a third party, and does not guarantee, broker, or handle off-platform sales, payments, delivery, refunds, or disputes. An issuer may void an unredeemed gift card: it stops being redeemable immediately, the balance returns to the issuer after 72 hours, and the issuer may cancel the void within that period. We may freeze gift cards because of fraud, anomalies, compliance reviews, or disputes about the source of funds; frozen gift cards cannot be redeemed. Issuers may not market in the name of Wokey, Anthropic, OpenAI, Claude, or any other third party in a misleading way, may not promise “unlimited”, “official” or other untrue claims, and bear the compliance obligations and risks of off-platform payments themselves, including account freezes caused by the source of incoming funds. Every account that has issued a gift card or direct top-up has a merchant page showing statistics and itemized records (time, amount and status, without redeemer identities) that Wokey derives from its issuance data; anyone with the link can view it. Issuers may set the page’s address, name, description and sales channels, but may not impersonate others or Wokey; we may take a merchant page down or reset its address. Issuers may enable shop payments on their merchant page: buyers pay the issuer’s own payment account directly; Wokey is not the payee, never holds the money, and does not handle refunds or other after-sales service. The issuer provides that account’s merchant ID and key, which Wokey stores encrypted and uses only to place orders on the issuer’s behalf and check payment status. When a buyer orders, the face value is first deducted from the issuer’s issuable balance; once payment is confirmed it is credited to the buyer’s API balance, and if the order lapses it is returned. Issuers bear the compliance obligations and risks of their payment account, and we may suspend or disable their shop payments. Users who actually bought from a merchant may review it on the merchant page, and the issuer may reply once; reviews are public but never show who wrote them. We may hide reviews or replies that break the rules.
6. Refund Policy
Wokey provides prepaid account credits and usage-based digital services. Top-ups are non-refundable once credited, and account credits cannot be withdrawn or redeemed for cash. This applies whether or not the credits have been used; no refund is given because you no longer need the service, are dissatisfied with model results, or for any other personal reason. If you encounter a duplicate, incorrect, or unauthorized charge, contact us through online support or [email protected] within 7 calendar days of discovering it, including the account email, payment time, order ID or transaction hash, and amount; our staff will verify it and decide case by case. Chargebacks and disputed payments are handled under the Wokey Refund Policy.
7. Acceptable Use and Prohibited Conduct
You may use Wokey only in compliance with applicable law, industry rules, export controls, sanctions, intellectual property obligations, AI governance requirements, and the policies of upstream model vendors. You may not use the service for unlawful, fraudulent, harassing, infringing, hateful, malicious-code, or platform-security-disrupting activity. You must also comply with the Wokey Acceptable Use Policy (/aup), which expressly prohibits sexual or NSFW content, graphic violence and hate, unsafe content involving minors, deepfakes, impersonation, and related generation uses. Sexual/NSFW content: generating pornography, sexually explicit or NSFW content, non-consensual intimate content, sexual violence, or sexual exploitation is prohibited. Violence/gore: generating graphic violence or gore, or content promoting, glorifying, or inciting serious harm, terrorism, or cruelty is prohibited. Hate speech: generating content that incites hatred, discrimination, degradation, or violence based on protected characteristics is prohibited. Unsafe content involving children (CSAM): generating content that sexualizes, grooms, exploits, abuses, or endangers minors, including real, synthetic, or AI-generated child sexual abuse material, is prohibited. Deepfakes/impersonation: generating misleading deepfakes, impersonation, fraud, or false endorsements using another person’s name, likeness, voice, or identity without authorization or clear disclosure is prohibited. Copyright/trademark infringement: generating content that infringes another party’s copyright or trademark rights, including unauthorized reproduction, adaptation, or distribution of copyrighted works, trademarks, or brand identities, is prohibited. User reporting channels: any user or third party may report prohibited generated content through online support or [email protected] and provide the request ID, model, time, violation category, and necessary evidence. Platform content review mechanism: the platform and upstream model apply automated safety checks to every content-generation request; user reports, safety alerts, or abnormal requests trigger human review, and repeat violations and high-risk activity are reviewed periodically. Enforcement mechanism: the platform may refuse generation, delete content, restrict models or API keys, ban accounts, clear unused credits, terminate service, and preserve evidence or cooperate with investigations where required by law. You may not evade balance checks, pricing, rate limits, concurrency controls, risk controls, logging, or any technical restriction. You may not use Wokey as a resale channel for raw upstream accounts or keys, or pressure us to violate upstream vendor restrictions. Without sufficient human review and compliance controls, you may not use outputs directly for medical, legal, financial, hiring, credit, law-enforcement, or other high-risk decisions.
8. Inputs, Outputs, and Content Responsibility
You are responsible for the prompts, system instructions, tool calls, files, links, and other inputs you submit to the models, as well as for how you use, publish, reuse, or rely on model outputs. To fulfill a request, we send the relevant request content to the selected upstream model provider. As between you and Wokey, we do not claim ownership of your inputs or outputs except for the rights needed to operate the service, bill for it, secure it, comply with law, and enforce these Terms. Model outputs may be inaccurate, incomplete, biased, unavailable, or subject to third-party rights. Rights in outputs and the scope of permissible commercialization may also depend on upstream vendor terms and applicable law.